FAQs


HOW DOES SHIPPING WORK?

At babyobsessions.com we work closely with our carefully selected partners around the world to give you the trendiest clothes for your kids at unbeatable prices. 

Because of this, the standard delivery times can be between 20-40 days, but can often be much quicker than that. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking:)

And to help speed the delivery process up, some of our items are shipped directly from our trusted overseas partners, which may also mean that if you ordered multiple items, they could arrive in separate parcels.

 You will be provided with a unique tracking number which you can use to view your items progress.

We offer international shipping options too - no matter where you are, you can buy from us!

THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?

If you're buying from outside of the U.S. (particularly in Canada), your country's customs department may decide to hold your items at the border temporarily, often without explanation! Note: Canada's customs department takes a particularly long time to resolve these holds. This is relatively rare, but if your order is held up in customs, we suggest calling your country's customs department directly and ask that they release your items immediately.

Note: if for some reason your order is never released by customs, we'll send you a replacement!

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back.


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